customer privacy at national chef supply warehouse.
at national chef supply warehouse, customer privacy is very important.
national chef supply warehouse, inc. appreciates our customers and
understand the value of protecting their rights. the company hopes
to address all customer concerns through this list of privacy-related
frequently asked questions.
does national chef supply warehouse collect ip addresses?
yes. the company uses ip addresses to identify the customer and
their shopping cart, as well as to help us diagnose any problems
you encountered with the national chef supply warehouse web server.
why does national chef supply warehouse need personal information?
customer names, email addresses, phone numbers, mailing addresses
and credit card information is used to process orders.
what is the national chef supply warehouse credit card fraud
policy? in the unlikely event that customer experiences
unauthorized use of a credit card, the customer should promptly
report the fraudulent activity to their credit card company. under
the fair credit billing act, customers are only liable for the first
$50 of the fraudulent charges. for more information, customers should
check with their credit card company to verify specific terms and
will customers receive mail from national chef supply warehouse?
the company only sends information about our specials to our customers
who find the information useful. customers can opt-out of receiving
future communications from the company when you setting up accounts
or by updating account information.
how safe is it to shop online? today, the internet
is actually the safest way of doing business with a credit card.
with today's processing it is safer to use credit cards online than
it is to use it in more traditional ways, such as in retail stores
what is ssl and how does it protect customer privacy?
national chef supply warehouse uses secure socket layer (ssl) technology
for mutual authentication, data encryption and data integrity--
all to ensure secure transactions for our customers. ssl is the
industry standard security protocol to encode sensitive information,
such as credit card numbers. ssl creates a shared digital key which
only lets the sender and the receiver of the transmission scramble
or unscramble information. to everyone else, even the servers relaying
the message, the ssl transmission is indecipherable. ssl encryption
can only be broken by intercepting the encrypted message, recording
it, and using a computer to try every possible combination until
the key is cracked. most keys range from 40 to 1,024 digits long
of which the number of possible combinations can be into the billions
ok, so how about encryption? encryption is based
on the mathematical scrambling and unscrambling of messages. the
type of encryption used assigns two keys - one is a public key and
one is a private key. when a message is sent to national chef supply
warehouse, customers use our public key to encrypt their messages.
once the company receives the encrypted message, national chef supply
warehouse uses the private key to decode the message. the same key
cannot both encrypt and decrypt information. so, information encrypted
using the private key can only be decrypted using the public key,
and vice versa- ensuring the security of private information.
what does a secure site mean? before completing any transaction
on a website, customers should make sure the site is a secure site.
being on a secure site means users are connected under the cloak
of ssl security. customers can tell if they are on a secure site
by noting a padlock or key somewhere along the bottom of the browser's
window. if the lock is closed or if the key is unbroken, the site
what are cookies and how do they affect privacy?
simply put, a "cookie" is a small file that serves as
an identifier stored on a local machine. although not required,
when ready to purchase an additional item, customers only need to
sign-in as opposed to entering all of your account information once
again. a cookie can also save your passwords so they do not need
to enter it each time users visit our site from a pc. the national
chef supply warehouse web site may contain links to other sites.
national chef supply warehouse is not responsible for the privacy
practices or the content of such websites. if customers have any
additional questions about the company privacy practices, please